Frequently Asked Questions (FAQ)

• Can I sell my car to you?
• Do I get a warranty on the (original) used parts?
• What is the delivery time?
• Do you also send the parts?
• How do I know when my order is delivered exactly?
• How do I know what is left and right?
• How do I create an account?
• Lend your tools out?

 

Can I sell my car to you?

Yes, it is possible to sell your car to us, read more...

 

Do I get a warranty on the (original) used parts?

Yes, in most cases 3 months warranty is given under the STIBA-(warranty)terms, read more...

 

What is the delivery time?

Ordered from Monday to Friday before 4 pm, shipped the same day, read more...

 

Do you also send the parts?

Yes, we can send most products, which are delivered by PostNL (formerly TNT Post). It is also possible to pick up your order yourself at Kaatsheuvel, In step 3 of the ordering process, select the option "self-pickup", the shipping costs will of course expire.

 

How do I know when my order is delivered exactly?

If your order is shipped, you will receive an email containing a Track and Trace code/link, this makes it possible to track your order and usually also shows a time shift when you can expect the carrier (PostNL).

 

 

How do I know what is left and right?

Left is the side of the driver and on the right is the side of the passenger.

 

How do I create an account?

It's very fast, simple and easy, follow the 3 steps below:

Benefits:
- Accesss to order history
- Easy to order again
- Add part alerts

Step 1 - Go to "login" on the website (top right) and click sign up to "I'm new to Maresia":
Step 2 - Fill in the form and click "create account";
Step 3 - Important! After that, you will automatically receive an email with an activation link, this link allows you to activate your Maresia account, if this is done then you are logged in immediately and your account has been activated.

 

Lend your tools out?

Yes, you can use the tools at the desk. Nevertheless, we advise you to bring your own tools, as the tools we lend are limited and standard.

 

 

Questions or need help?

Call our customer service at +31(0)88-6273742 or email to sales@maresia.nl !